Fax security
Secure online faxing built around data protection.
Faxer protects your documents from upload to transmission and storage, and this page explains what each safeguard covers and where its limits are.
Sending a fax online involves several steps: uploading the document, preparing it for transmission, routing it to the recipient, and managing the associated information.
A secure online fax service should address the risks associated with each step.
At Faxer, our approach focuses on protecting information through encryption, limiting internal access, using established infrastructure providers, and providing visibility into fax delivery.
These safeguards work together to support document protection throughout the digital fax workflow.
Encryption for data in transit, encryption for supported stored data, and internal access controls.
Connections between your device and Faxer’s servers use TLS 1.3. It helps prevent unauthorized parties from reading or altering your document as it is uploaded.
This covers Faxer’s digital connections only. The final fax transmission depends on the receiving network and equipment, which may not use the same encryption.
Faxer uses AES-256, a widely used encryption standard, to protect stored documents and associated sensitive data within its supported storage environments.
Internal access controls are designed to restrict access to data according to operational requirements. They help limit unnecessary exposure during service operation, maintenance and support.
Four specialized providers, each with a defined role in sending your fax.
Hosts and operates Faxer’s digital services.
Connects Faxer’s digital workflow with fax delivery infrastructure.
Converts supported documents and images into formats suitable for faxing.
Handles payments on infrastructure designed around PCI DSS requirements, separately from your documents.
Security also depends on sending to the right destination and knowing what happened afterward.
Check the recipient’s fax number before sending, including the country code for international faxes. This helps reduce the risk of sending documents to an unintended recipient.
Delivery status and confirmation show whether your document was transmitted successfully, without relying on a physical fax machine.
A successful transmission does not establish who accessed the document after it reached the receiving fax system.
Stored documents and data are protected with AES-256 encryption and internal access controls. How long records are kept is a separate question.
Document uploads, converted files, fax history and delivery records may each have different processing and storage requirements. Faxer’s Privacy and Cookie Policy explains how personal data is processed, stored and retained, including retention tied to account status and legal obligations.
Exact retention and deletion schedules for uploads, converted files and individual fax records are not specified on this page. If you have specific retention or deletion requirements, confirm them with support before sending.
Looking for healthcare-specific information? See our HIPAA fax page.
We protect connections to our servers with TLS 1.3 and encrypt supported stored documents and data with AES-256.
These measures protect your data across the faxing process between Faxer and our third-party providers. While your fax travels over phone lines, security measures such as channel isolation and dedicated fax protocols help protect it.
We retain personal data for periods based on your account status and legal requirements, as described in our Privacy Policy.
If you have specific retention requirements, we confirm the exact retention and deletion schedules for your uploaded documents, converted files and fax records separately.
No. We provide delivery status and confirmation so you know whether your document was transmitted successfully, and once it is confirmed, your fax is legally sent.
Our confirmation does not establish who accessed the document after it reached the receiving fax system, so check the recipient’s fax number before you send.
It depends on your document type, applicable regulations, contractual requirements and the uses we permit.
Our Terms of Service restrict the transmission of certain confidential and sensitive information, so review them before you send.
Upload your document, enter the recipient’s fax number and send it from your browser, with delivery status tracking.
Fax security
Secure online faxing built around data protection.
Faxer protects your documents from upload to transmission and storage, and this page explains what each safeguard covers and where its limits are.
Sending a fax online involves several steps: uploading the document, preparing it for transmission, routing it to the recipient, and managing the associated information.
A secure online fax service should address the risks associated with each step.
At Faxer, our approach focuses on protecting information through encryption, limiting internal access, using established infrastructure providers, and providing visibility into fax delivery.
These safeguards work together to support document protection throughout the digital fax workflow.
Encryption for data in transit, encryption for supported stored data, and internal access controls.
Connections between your device and Faxer’s servers use TLS 1.3. It helps prevent unauthorized parties from reading or altering your document as it is uploaded.
This covers Faxer’s digital connections only. The final fax transmission depends on the receiving network and equipment, which may not use the same encryption.
Faxer uses AES-256, a widely used encryption standard, to protect stored documents and associated sensitive data within its supported storage environments.
Internal access controls are designed to restrict access to data according to operational requirements. They help limit unnecessary exposure during service operation, maintenance and support.
Four specialized providers, each with a defined role in sending your fax.
Hosts and operates Faxer’s digital services.
Connects Faxer’s digital workflow with fax delivery infrastructure.
Converts supported documents and images into formats suitable for faxing.
Handles payments on infrastructure designed around PCI DSS requirements, separately from your documents.
Security also depends on sending to the right destination and knowing what happened afterward.
Check the recipient’s fax number before sending, including the country code for international faxes. This helps reduce the risk of sending documents to an unintended recipient.
Delivery status and confirmation show whether your document was transmitted successfully, without relying on a physical fax machine.
A successful transmission does not establish who accessed the document after it reached the receiving fax system.
Stored documents and data are protected with AES-256 encryption and internal access controls. How long records are kept is a separate question.
Document uploads, converted files, fax history and delivery records may each have different processing and storage requirements. Faxer’s Privacy and Cookie Policy explains how personal data is processed, stored and retained, including retention tied to account status and legal obligations.
Exact retention and deletion schedules for uploads, converted files and individual fax records are not specified on this page. If you have specific retention or deletion requirements, confirm them with support before sending.
Looking for healthcare-specific information? See our HIPAA fax page.
We protect connections to our servers with TLS 1.3 and encrypt supported stored documents and data with AES-256.
These measures protect your data across the faxing process between Faxer and our third-party providers. While your fax travels over phone lines, security measures such as channel isolation and dedicated fax protocols help protect it.
We retain personal data for periods based on your account status and legal requirements, as described in our Privacy Policy.
If you have specific retention requirements, we confirm the exact retention and deletion schedules for your uploaded documents, converted files and fax records separately.
No. We provide delivery status and confirmation so you know whether your document was transmitted successfully, and once it is confirmed, your fax is legally sent.
Our confirmation does not establish who accessed the document after it reached the receiving fax system, so check the recipient’s fax number before you send.
It depends on your document type, applicable regulations, contractual requirements and the uses we permit.
Our Terms of Service restrict the transmission of certain confidential and sensitive information, so review them before you send.
Upload your document, enter the recipient’s fax number and send it from your browser, with delivery status tracking.
